Job Title: Remote Customer Service Assistant – Part-Time
Location: Remote – United Kingdom
Employment Type: Part-Time | Remote
Salary: £11 – £13 per hour (depending on experience)
TBS Ltd is hiring on behalf of our client for a friendly and reliable Customer Service Assistant to join their team remotely on a part-time basis. This role is perfect for someone who enjoys helping people and providing excellent service from home.
Key Responsibilities:
Respond to customer enquiries via email, live chat, and phone
Resolve issues promptly and professionally
Maintain accurate records of interactions
Provide product/service information clearly and confidently
Escalate more complex issues as needed
Requirements:
Prior customer service experience is preferred
Excellent communication and listening skills
Ability to stay calm and patient under pressure
Self-motivated and reliable in a remote work environment
Confident with basic computer systems and CRM tools
Apply Now and be part of a friendly, customer-focused remote team