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Remote Customer Service Assistant / 2 days ago

London, Greater London

Job Title: Remote Customer Service Assistant – Part-Time

Location: Remote – United Kingdom
Employment Type: Part-Time | Remote
Salary: £11 – £13 per hour (depending on experience)

TBS Ltd is hiring on behalf of our client for a friendly and reliable Customer Service Assistant to join their team remotely on a part-time basis. This role is perfect for someone who enjoys helping people and providing excellent service from home.

Key Responsibilities:

  • Respond to customer enquiries via email, live chat, and phone
  • Resolve issues promptly and professionally
  • Maintain accurate records of interactions
  • Provide product/service information clearly and confidently
  • Escalate more complex issues as needed

Requirements:

  • Prior customer service experience is preferred
  • Excellent communication and listening skills
  • Ability to stay calm and patient under pressure
  • Self-motivated and reliable in a remote work environment
  • Confident with basic computer systems and CRM tools

Apply Now and be part of a friendly, customer-focused remote team

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