Job description

ABOUT THE COMPANY

At Gadget Craze, we are dedicated to providing our clients with the latest and most authentic gadgets at unbeatable prices, along with the convenience of hassle-free online shopping and door-to-door deliveries.

JOB SUMMARY

Must HaveBachelor’s Degree from a recognized institutionExcellent spoken and written EnglishGood computer literacy and fast typing skillsAttention to detail and accuracyProfessional, calm and customer-first mindsetNice to haveBackground in customer service or digital retailInterest in consumer electronics and techAbility to communicate in more than one languageQuick leaner with strong adaptability

RESPONSIBILITIES

Handle customer inquiries with clarity, professionalism and speedShare accurate information to support customer purchase decisionsAssist clients in understanding product features and service optionsRecord customer feedback and maintain communication logsCoordinate with internal teams to ensure a smooth customer experience

REQUIRED SKILLS

Customer service, Customer support, CRM systems, Documentation and record keeping

REQUIRED EDUCATION

Bachelor’s degree